Case study

The personal service, the range of payment methods and the commitment of the Wirecard teams shape our good cooperation.

Posted on 03.06.2015 at 10:50

Dorotheum - Das größte Auktionshaus Mitteleuropas


Dorotheum, founded in 1707, is the oldest leading auction house in the world and also listed in the Top Ten. Dorotheum Juwelier is the leading jewelry chain store in Austria. Antiques and art objects can be acquired to fix prices in the Dorotheum Gallery. As Austrian market leader in the field of deposit, the Dorotheum offers with its pledging service the possibility of a quick and unbureaucratically interim financing with a high social component.

Cooperation with Wirecard CEE

The company appreciates the comprehensive experience of Wirecard CEE and felt well consulted during the entire implementation. Especially the personal support, the range of payment methods and the commitment of the Wirecard CEE team marks the good cooperation. The international focus (especially Eastern Europe) as well as the security, the comfort for the customer and the uncomplicated billing were important decision criteria for the Dorotheum.

Partly the implementation process was a challenge, due to the fact that several parties (Wirecard, eCleaners, Payolution) were involved. But in the end the solution runs problem-free.

Switch from Checkout Page to Checkout Seamless

Checkout Seamless was chosen because of changed requirements which couldn’t be covered with the Checkout page anymore. A great benefit of Checkout Seamless is the possibility to change and adapt the design in the checkout process. Now it’s also possible to use the existing payment solution when shopping via smartphone.

The security

Security has top priority within the payment process. Data protection, safety within the process and the response of the module in the event of a fault is very important.